Hacked? Support down?

Some guy called Russian-Voin228 has gifted himself lots of gear/tanks via my account.

I noticed it today when i checked my mail:

Russian_Voin228 has accepted your gift.

First i thought it was a scam but nah, my creditcard company shows the transactions and they cannot stop them.

Wargaming support seems down? Only “Something went wrong we have technical issues” each time I try to create a ticket.

I changed passwords and enabled two-factor authentication as soon as I realised what was going on.
How do I proceed?

Please help

submitted by /u/SirTommmy
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