Due to an increased load on Player Support, the response time for tickets has increased to 4 days. We apologize for the inconvenience caused, but assure you that we will consider all of your requests and provide an appropriate response to each one.
Please do not create duplicate tickets and do not supplement already created ones unless you need to add important data to them. Duplicate requests are combined, and the combined request is sent to the back of the queue. Please try to include as much information as possible in your first ticket.